Otter (hereafter referred to as "Otter", "", "We", "Us", or "Our") provides an online platform that enables law organizations and other business to record, maintain and report their work related timesheets on a cloud based system (collectively, the "Services"). These services are offered at (the "Website"). By using the Website you agree to comply with and be legally bound by the terms and conditions set out herein, whether or not you become a registered user of the Services.

This document is an electronic record in terms of the Information Technology Act, 2000 and rules thereunder as applicable and the amended provisions pertaining to electronic records in various statutes. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and user agreement for access or usage of the Website.

  1. Your use and mere access of the Website, and its related sites, services and tools, is governed by the following terms and conditions as applicable to the Website and the other legal literature set out in the Website, including our Privacy Policy.
  2. You are contracting with Improvi Technologies Private Limited, a private limited company incorporated under Companies Act, 1956 having its registered office located at #2052, Sobha Dahlia, Green Glen Layout, Bellandur, Bangalore - 560 103.
  3. For the purpose of the User Agreement, Registered User / Guest User and wherever the context so require "You" shall mean any natural or legal person who has agreed to become is using this Website and has agreed to become a member of the Website by providing Registration Data (as defined hereinafter) while registering on the Website as Registered User / Guest User using the systems of the Website and accepted this electronic version / electronic record of the User Agreement.
  4. In relation to any law organization or other such entity (whether legally recognised or otherwise), the term "You" shall reference to (i) the partnership, limited liability partnership and/or the sole proprietorship as the case may be, (ii) each of the partners jointly and severally, (iii) the sole proprietor, and (iv) each of the previous entities and the individual User, whether such person being an employee, consultant, agent, or otherwise, and shall be treated jointly and severally with each of the legal entities so provided.
  5. As a new Registered User/ Guest User, this User Agreement shall be effective and binding upon your "acceptance". "Acceptance" shall mean your affirmative action in clicking on 'check box' and on the 'Activate Trial button' as provided on the registration page. If you do not agree or are not willing to be bound by the terms and conditions of this User Agreement, please do not click on the "check box" or on the "Activate Trial" button or "Pay Now" button and do not seek to obtain access to or otherwise use the Website.
  6. Amendments: We may amend this User Agreement and/or our other rules and policies at any time by posting a revised version on the Website. (hereinafter referred to as an "Update").
  7. By impliedly or expressly accepting this User Agreement, You also accept and agree to be bound by our Rules and Policies as provided from time to time in the following hyperlinks:
  8. Membership Eligibility
    • 8.1 Use of the Website is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the Website. If you are a minor i.e. under the age of 18 (eighteen) years, you shall not register as a member of the Website and shall not host, offer to host, purchase or in any other manner utilise the services available on and through the Website.
    • 8.2 Business entity registration: If you are registering as a business entity, you represent that you are duly authorized by the business entity to accept this User Agreement and you have the authority to bind that business entity to this User Agreement.
    • 8.3 Guest User: If you are transacting as a Guest User, you shall not be allowed to try to utilise the services for more than 15 days on a free basis.
  9. Your Account and Registration Obligations
    • 9.1 If you use the Website as a Registered User, you are responsible for maintaining the confidentiality of your User ID, Email and Password. If you use the Website as a Guest User you are responsible for maintaining the confidentiality of your email ID and cell number and for restricting access to your computer, computer system and computer network, and you are responsible for all activities that occur under your User ID and Password, email id and cell number as the case may be.
    • 9.2 You agree, inter alia, to:
      • (a) Provide true, accurate, current and complete information about yourself as prompted by the Website's registration form or provided by You as Guest User (such information being the "Registration Data"); and
      • (b) Maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete or We have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the User Agreement, We have the right to indefinitely suspend or terminate or block access of your membership with the Website and refuse to provide you with access to the Website.
  10. Electronic Communications
  11. When You use the Website or send emails or other data, information or communication to Us, You agree and understand that You are communicating with Us through electronic records and You consent to receive communications via electronic records from Us periodically and as and when required.
  12. Fees and Services
    • 11.1 In the event that you choose to be a paying Registered User of the Website, we shall communicate to you our fee policy via email or otherwise.
    • 11.2 We reserve the right to change our fee policy from the commencement of every financial year, i.e. from April 1 of every calendar year. In particular, We may at our sole discretion introduce new services and modify some or all of the existing services offered on the Website. In such an event We reserve the right to introduce fees for the new services offered or amend/introduce fees for existing services, as the case may be. Changes to the policies shall be posted on the Website and such changes shall automatically become effective immediately after they are posted on the Website. Unless otherwise stated, all fees shall be quoted in Indian Rupees and be payable to Improvi Technologies Private Limited within such time as specified in the invoice.
    • 11.3 Taxes: You are responsible for paying all fees associated with the use of the Website and you agree to bear any and all applicable taxes, charges, cesses etc. levied thereon.
    • 11.4 Non-payment: We reserve the right to issue a warning, temporarily /indefinitely suspend or terminate your membership of the Website and refuse to provide you with access to the Website in case of non-payment of fees by you to Improvi Technologies Private Limited. We also reserve the right to take legal action in case of non-payment of fees by you to Improvi Technologies Private Limited.
  13. Use of the Website
    • 12.1 You understand and agree that the Website merely provides hosting services to its Registered Users and persons browsing / visiting the Website. We neither originate nor initiate the transmission nor select the sender and receiver of the transmission nor select nor modify the information contained in the transmission. We have no control over the data inputted by the Users.
    • 12.2 You agree, undertake and confirm that your use of the Website shall be strictly governed by the following binding principles:
      • (a) "Your Information" is defined as any information you provide to us. Your Information shall be governed by our Privacy Policy.
      • (b) You shall not host, display, upload, modify, publish, transmit, update or share any information or share/list(s) any information or item that:
        1. belongs to another person and to which You does not have any right to;
        2. is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing including but not limited to "indecent representation of women" within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986;
        3. harm minors in any way;
        4. infringes any patent, trademark, copyright or other proprietary rights or third party's trade secrets or rights of publicity or privacy or shall not be fraudulent or involve the sale of counterfeit or stolen items;
        5. violates any law for the time being in force;
        6. deceives or misleads the addressee/ users about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
        7. impersonate another person;
        8. contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; or contains any Trojan horses, worms, time bombs, cancelbots, easter eggs or other computer programming routines that may damage, detrimentally interfere with, diminish value of, surreptitiously intercept or expropriate any system, data or personal information;
        9. threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting any other nation.
        10. shall not be false, inaccurate or misleading;
        11. shall not, directly or indirectly, offer, attempt to offer, trade or attempt to trade in any item, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation or guideline for the time being in force.
        12. shall not create liability for us or cause us to lose (in whole or in part) the services of our ISPs or other suppliers.
    • 12.3 You represent and confirm that you shall be the sole and exclusive legal owner of all data that you wish to include on the Website. You shall have absolute right, title and authority to deal in such items.
    • 12.4 In the event that any transaction or attempted transaction relating to any item, good or service which is violative of this User Agreement or applicable law comes to your knowledge, you shall take all steps to inform Us of the same.
    • 12.5 You shall not attempt to or circumvent or manipulate our Fee structure, the billing process or Fees owed to Us.
  14. Privacy and Confidentiality
    • 13.1 We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent and we only use your information as described in the Privacy Policy. We view protection of Users' privacy as a very important principle of Our Website. We understand clearly that you and Your Personal Information is one of our most important assets. We store and process Your Information on computers located in India that are protected by physical as well as reasonable technological security measures and procedures in accordance with Information Technology Act 2000 and rules there under. We use third parties to verify and certify our privacy principles. Our current Privacy Policy is available here [insert link] . If you object to your Information being transferred or used in this way please do not use the Website.
    • 13.2 We undertake to protect, and keep confidential, all confidential information that may come in our possession by virtue of your Use of the Website, and shall not, publish or disclose any confidential information without the prior consent of the User, except:
      • (a) To the extent that such confidential information is in the public domain other than by breach of this Agreement;
      • (b) To the extent that such confidential information is required or requested to be disclosed by any applicable law or any applicable regulatory requirements or by any regulatory body to whose jurisdiction We are subject or with whose instructions it is customary to comply under notice to Us;
      • (c) In so far as any confidential information is required to be disclosed in the normal course of business operations, including for the maintenance, repair and upkeep of the Website to Our employees, agents and consultants;
      • (d) To the extent that any such confidential information is later acquired by Us from a source not obligated to You; and
      • (e) To the extent that any such confidential information was previously known or already in Our lawful possession, prior to this Agreement.
  15. Your Consent:
    • 14.1 By using the Website and/or by providing your Information, you consent to the collection and use of the Information you disclose on the Website by Us in accordance with our Privacy Policy.
    • 14.2 It is clarified that the Privacy Policy does not apply to the confidential information incorporated in the Website which is the proprietary information of Yours. Such information shall be held strictly in confidence subject only to the provisions of Clause 13 above.
  16. Breach
    • 15.1 Without limiting other remedies, We may limit your activity, immediately remove your information, \immediately temporarily/indefinitely suspend or terminate or block your membership, and/or refuse to provide you with access to the Website in the event, but not limited to:
      • (a) If you breach the User Agreement or Privacy Policy or the documents, agreements rules, policies, terms and conditions these incorporated herein by reference;
      • (b) If We are unable to verify or authenticate any information you provide; or
      • (c) If it is believed that your actions may cause legal liability for you, other Users or Us.
    • 15.2 We may at any time at Our sole discretion reinstate suspended Users. A User that has been suspended or blocked may not register or attempt to register with Us or use the Website in any manner whatsoever until such time that such User is reinstated by Us. Notwithstanding the foregoing, if you breach the User Agreement or the documents it incorporates by reference, We reserve the right to recover any amounts due and owing by you to Us and to take strict legal action including but not limited to a referral to the appropriate police or other authorities for initiating criminal or other proceedings against you.
  17. No Warranty
    • 16.1 Improvi Technologies Private Limited and its suppliers, affiliates and service provider provide the Website and services "as is" and without any Warranty or condition, express, implied or statutory and specifically disclaim any implied Warranties of title, merchantability, fitness for a particular purpose and non-infringement. You expressly agree that your use of the Website at your risk.
  18. Limitation of Liability
    • 17.1 In no event shall Our or our suppliers, affiliates, agents, directors, consultants and other service providers be liable for any direct, indirect, incidental, special, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or in connection with the Website, its services or this agreement (however arising, including negligence).
    • 17.2 Our liability in any circumstance is limited to the amount of fees, if any, paid by you to Us.
    • 17.3 We assume no liability whatsoever for any monetary or other damage suffered by you on account of:
      • (a) The delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Website.
      • (b) Any interruption or errors in the operation of the Website.
  19. Indemnity
    • 18.1 You shall indemnify and hold harmless Improvi Technologies Private Limited and (as applicable) Our shareholder, directors, subsidiaries, affiliates, third-parties and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys' fees, made by any third party or penalty imposed due to or arising out of your breach of the User Agreement, any other Rules and Policies, or the documents incorporated by reference, or your violation of any law, rules or regulations or the rights of a third party.
  20. General
    • 19.1 None of the provisions of the User Agreement shall be deemed to constitute a partnership or agency between You and Us and You shall have no authority to bind Us in any manner whatsoever.
    • 19.2 Except as explicitly stated otherwise, any notices shall be given by postal mail on behalf of Us to #2052, Sobha Dahlia, Green Glen Layout, Bellandur, Bangalore - 560 103 (in Our case), or to the email address you provided to us during the registration process (in your case). Notice shall be deemed given 24 hours after email is sent, unless the sending party is notified that the email address is invalid. Alternatively, we may give you notice by certified mail, postage prepaid and return receipt requested, to the address provided to us during the registration process. In such case, notice shall be deemed given 3 days after the date of mailing.
    • 19.3 If any clause of the User Agreement shall be deemed invalid, void or for any reason unenforceable, such clause shall be deemed severable and shall not affect the validity and enforceability of the remaining clauses of the User Agreement.
    • 19.4 This Agreement sets forth the entire understanding and agreement between You and Us with respect to the subject matter hereof.
    • 19.5 At Our sole discretion, We may transfer our rights and obligations (also known as "assign") under this Agreement without your prior express consent, provided that We assign the Agreement on the same terms or terms that are no less advantageous to You.
  21. Grievance Officer
    • 20.1 In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer is published on the Website.
  22. Arbitration
    • 21.1 If any dispute arises between you and Us during your use of the Website or thereafter, in connection with the validity, interpretation, implementation or alleged breach of any provision of the Agreement, or the documents incorporated by reference, the dispute shall be referred to a sole Arbitrator who shall be an independent and neutral third party identified by Us. The place of arbitration shall be Bangalore. The Arbitration & Conciliation Act, 1996, shall govern the arbitration proceedings. The arbitration proceedings shall be in the English language.
  23. Governing Law
    • 22.1 This Agreement and documents incorporated by reference shall be governed and construed in accordance with the laws of India.